FAQ
FREQUENTLY ASKED QUESTIONS
We have 5 wholly-owned factories near Tianjin,Ningbo, Zhangjiagang, Guangzhou ports. the product quality, after-service, cost... could be guaranteed.
No, one house can be shipped too.
Yes, the houses finishes and size can be designed according to your requirements, there’s professional designers help you to design the satisfied houses.
The houses service life is designed with 20 years, and warranty time is 1 years, of cause, if there’s any supporting need be changed after the out of warranty, we’ll help to purchase with the cost price. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.
For the samples,we have the houses in stock, can be sent within 2 days.
For mass production, the lead time is 10-20 days after signed the contract / received the deposit payment.
Western Union, T/T: 30% deposit in advance, 70% balance against the copy of B/L.
Yes, we can provide most documentation including houses test report, installation instructions/video, custom clearance documents, certificate of origin...
Owing to the heavy weight and big volume of the houses, sea shipping and railway transportation are needed, of cause, the parts of houses can be shipped via air, express.
As for the sea shipping, we designed 2 kinds package method which could be shipped via bulk ship and container separately, before shipping, we’ll provide the optimal packaging and transportation mode to you.
GS housing will provide the install video, installation instructions, on-line video, or send installation instructors to the site. Ensure the houses can be used smoothly and safety.